Check in
Get ready for your journey while you’re still at home. Find out whether you can check in online from home, if your airline has automated machines at the airport for bag tags and whether you can check in your baggage using the bag drop. Plan the start of your journey as much as possible so that you have time for the different processes once you get to the airport. We’ve provided a few useful tips for better check-in below.
Check-in options
1. Check in online ahead of time
Many airlines offer online check-in, which opens 24-48 hours before departure. In that case, not only can you check in ahead of time – you can also choose your favourite seat or make other changes. If it’s possible to check in online, that is usually preferable. Some airlines charge extra if you check in at the airport. You can see here whether your airline offers online check-in.
Will you check in baggage?Â
- If you’re checking in baggage, make sure you’re at the counter when check-in opens.
- Go to an automated check-in machine in the departure hall so you can print your bag tags. Check out this video to see how you attach your bag tag.
- Then drop your bag at the bag drop counter. How you use the bag drop.
Are you travelling only with hand baggage?
If you’ve already checked in, have your boarding card and only have hand baggage, you can go straight to the security checkpoint. Read more here about how you get ready for security screening.
2. Check in using the automated machines at the airport
- Enter your booking reference or scan your passport using the touch screen and follow the instructions.
- Your boarding card and bag tag(s) are printed when you’re finished.
- Attach the bag tag(s) to all your baggage for check-in. Fasten the tag around the handle of the bag with the bar code facing out. Don’t forget to save your baggage receipt.
In some cases, you can check in your baggage on the same machine you use to check in.Â
- Enter your booking reference using the touch screen and follow the instructions.
- Your boarding card and bag tag(s) are printed out when you’re finished.
- Attach the bag tag(s) to all your baggage for check-in. Fasten the tag around the handle of the bag with the bar code facing out. Don’t forget to save your baggage receipt..
- Then drop your bag off at the bag drop counter.
3. Check in at the counter
When you check in at a counter, you need to have the following ready:Â
Travel documents – check with your airline to see what is required for your trip.
Passport /ID – When you travel abroad, you must be able to confirm your identity using a passport or national ID card. Keep in mind that some countries also require a visa. If you are flying domestically, you do not need a passport or national ID card. Passports, visas and IDs.Â
The airlines have different recommendations for when you need to check in. So contact your airline to see what applies for your flight.
Tip: Download our app and add your flight so that you get all the information you need.Â
You drop off your baggage at the counter to be weighed and checked. After that, it is transported to your plane. You take your hand baggage with you on board.
Self-service step by step
Enter your booking reference on the touch screen and follow the instructions.
Your boarding card and baggage tag(s) are printed once you’re done.
Attach a baggage tag to all bags. Attach it to the bag handle with the bar code facing outward. Don’t forget to save the baggage receipt.
Bagdrop
With Bagdrop, you check in your baggage yourself quickly and easily.
Instructions:
- Place your bag on the conveyor belt (one bag at a time).
- Follow the instructions on the screen. Start to scan your baggage tag.Â
- Wait until you see that the bag is carried along on the conveyor belt.
- Once check-in is complete you get a confirmation on the screen.
- Now you are ready for the security check.
Special baggage, such as golf equipment or a pram (baby carriage), cannot be checked in at Bagdrop. You should instead go to a staffed check-in counter.
EU passenger rights
Under Regulation (EC) 261/ 2004, passengers are entitled to compensation if their flight is cancelled or delayed at least two hours. There is information about this posted at the check-in counter and at the gate by the exit to the aircraft.
The Swedish Consumer Agency's travel guide includes a description of what rights you have as a passenger before, during and after your journey. You will find information here about what applies for travel by air, rail, bus, boat and taxi as well as for package trips:
The Swedish Consumer Agency's website
You will also find information about your rights as a passenger on every airline's website.